Payments can be made by Credit Card via Worldpay or PayPal, cheque or postal order from UK customers.
By paypal for international orders. Alternative payment can be arranged, if possible by contacting Lizzie.
Phone orders can now be taken...Phone:07757 248793
All Prices Include VAT Reg no: 895 3513 90
Cancel/Refunds
We are confident you will be happy with your purchases, but if not fully satisfied for any reason, please contact us within 7 days and return the stones in their original condition. You will receive a 100% refund. Beware paypal may deduct a processing amount at time of refund.
Shipping Policy
All items are normally shipped on day of purchase by first class post.
For UK customers all purchases over £32 are by recorded delivery and by special delivery for £75 and over.
For International customers all postage is by Air mail. Large Purchases over £50 are either International Signed for or Airsure when available.
Buyer pays shipping costs. Items are weighed and postage combined for multiple purchases in one session.
postage is quoted on invoice.
If your country is not in our address book please let us know, we post to anywhere in the world that has an international postal service.
Other options such as Saturday delivery are available on request.....all at cost.
Postage Times
We make every endeavour to post packages on the same day they are ordered. Latest order times are:-
Monday to Friday : 16:30
Saturday : 12:00
Sunday : no post sorry
Most post arrives the next day however around bank holidays and Christmas this can be up to 10 days.
